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I'm a regular customer and I can say... don't waste your time and money buying in Nzsale. Most of the times they are fake sales and not real. They bring up the prices to later say they are applying a big discount. If you see a good item with a big discount and if you buy it, they make you wait between 3 or 4 weeks and then they cancel your order and refund for this item. But they don't refund the shipping cost. It happened to me more than 6 times in the last 6 months. After dealing with the automated customer service that doesn't read you messages I dealt with * (Customer Service Manager) to try to get the items I purchased. After 1 hour talking over the phone with her I finally got the products. And now, I have the same problem again... very tired to deal with them again. DONT WASTE YOUR TIME WITH NZSALE.
*Personal information redacted by admin
Jesus L.'s review of NZSale earned a Very Helpful vote
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Hi Jesus, thank you for sharing your comments and review of NZSale. I can confirm that NZSale does not support nor participate in the sale of illegal trade of counterfeit goods. We work directly with authorized brand partners and official resellers to ensure that the goods listed on our website our genuine and authentic. So that we can discuss your issue in further detail, can you please call our office on 04 974 7258