Jess W.

I purchased an iphone case at the beginning of April and only received it yesterday - it took them close to a month to ship it. When I finally received it, I had dropped my phone and needed to change the purchased case for a different model. I spoke to an online customer service representative and they were the most unhelpful, they took about 15 mins to respond to each thing I said. I was told (in what looked like a copy and paste of a generic message) that I had to pay for registered international shipping fees to exchange the product and the original discount I received would not be applied to the exchanged product. I then preceded to ask questions about the durability of another product that I wanted to purchase in addition to the new phone case, and they did not respond at all.

VERY VERY DISAPPOINTED! WASTE OF TIME AND MONEY!