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Jess J.

Contributor Level

Total Points
82

1 Review by Jess

YRU
  • YRU

4/30/21

The shoes look to be fairly sturdy but I'll be selling mine as they don't fit true to size and are at least half a size too big.
When reporting an issue with their site they had three different contacts for help I could find the response time varied on each and they refused to honor the discount saying it's impossible to do a partial refund. Which they ended up doing after telling me three times it's not possible?
As a business owner myself I know its not only possible but really easy to do.
I was really unimpressed with the way they speak to clients, and their software issues.
Their return policy for international is bull. No canceling orders, no returns whatsoever.

Tip for consumers:
Don't. Try shoefreaks or hella heels or leecabe or any number of shoe companies that isn't this or pleasers.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

Jess Has Earned 2 Votes

Jess J.'s review of YRU earned 2 Very Helpful votes

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