I ordered what I thought would be a beautiful dress. I put in my exact measurements like the option had. We paid the extra for the bustle. The dress I got is way too big! No bustle was put on. My wedding date is oct 7, I have tried and tried to contact no answer. An Automated email is the response with no help. I'm sorry I've never done this but I'm just extremely upset and disappointed that I'm getting married and I have a dress that is not what I ordered.