I ordered a sweatshirt for my boyfriend's birthday in the beginning of April (without reading any reviews about this company). After placing my order I received a confirmation email immediately with an order number so it all seemed pretty legit to me. After about a week of not hearing anything I read the FAQ's on the website and it did say shipping may take a while... no biggie, I figure it will just be a late bday present. Even after a month of not receiving anything and reading all the bad reviews I thought, "okay these people are just really impatience, I'm sure if I wait long enough it'll come." NOPE. I finally decided to write an email to customer service and it's been about a month and I haven't heard back. If this place isn't a scam, then it's the WORST customer service I have ever experienced.