Jessica U.

I am a 31 year old child care professional. I paid for and recieved a cleared background check through SitterCity. The only thing on my background is ONE speeding ticket in 2017.

I found and still work for two families from this site.

I went to log in and was not able to. I contacted customer service who informed me I was removed from the site.
The only reason they gave was that it was one of the following 3 reasons.
-I'm under 18
-I failed a background check
-I'm no longer eligible to use the platform by reason of "terms&services"

I contacted support via telephone and was told the same thing, and when I requested a supervisor or someone with more information, the agent refused. I requested a supervisor 8 times and each time the agent refused.

So I'm removed from the platform without reason, and no further information can be provided about that. This affects my only source of income, my livelihood.

If a claim has been made against a person, they are to be informed, not just removed without reason.
Is there something happening with my name I need to be aware of? I don't know, since no information was provided!
Seems very fraudulent to me.