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Jessica T.

Contributor Level

Total Points
85

1 Review by Jessica

  • Hebeos

10/10/17

ZERO STARS! I was so dumb thinking that this website was legitimate when they advertised beautiful dresses at 80% off. This company is a total scam. I ordered a dress but never received tracking information, so I sent a message to the customer service email address and was given DHL tracking info. When I checked that, it had my dress shopping from SINGAPORE?! I immediately knew I had been scammed. When I received the dress, it literally looks like someone sewed together a table cloth with a cheap zipper and the sleeves are all misconstructed and obviously NOT what I thought I ordered. I tried to facilitate a return and received this email: Thanks for your pictures, but from the pictures I can not tell out big problems, so we suggest you keep the dress and forget about the subtle error of the dress, since all dresses are hand-made, it is inevitable that some tiny difference will be made during the process of tailoring, hope your understanding
Sincerely
Andrew AND: thanks for your mail but there is no big problem no full refund
Sandra
Which is the same email I have seen in other reviews. So clearly just canned responses since Im guessing they get complaints and requests for returns all the time. So angry at myself for falling for this so take my advice and DONT ORDER FROM THEM!

Jessica Has Earned 5 Votes

Jessica T.'s review of Hebeos earned 5 Very Helpful votes

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renate m. reviewed Hebeos
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