I would never recommend this site to anyone who cares about customer service. Used for my cousins bridal shower had problem with computer making order, so I had to be on hold for 20 minutes for him to tell me try another computer (no issues in the past with wedding paper divas on the same computer). Then when I was trying to get a return on my order the rep placed me on hold twice without notice and then hung up on me. I would not waste my time with this company, especially when wedding paper divas has lower hold times, employees that check over orders, and respect customers. I will never use again and ward all my friends away from purchases with this company.
Hello Jessica,
I truly apologize for the issues you faced with your order and our customer support team. That is definitely not the kind of customer service we want to be known for. I have sent you a private message requesting for your Zazzle order details and will personally look into this.
Thank you,
Christine