Jessica R.

WeddingWire had a vendor listed that ended up being a scam. This vendor would book bridal hair and makeup services and then not show up. I found out from a different makeup artist that they were fraudulent when I reached out to her wondering if she knew why the business stopped responding to me a month before my wedding. The BBB shut down this business, but WeddingWire refused to take them off of the site after I informed them of the terrible experience I had and that the vendor was a scammer. The vendor had 200+ reviews, but all of the good reviews must have been sorted towards the top. This is the response that I recieved from WeddingWire after I asked them to remove the vendor from their site:

Hi Jessica,

Thank you for reaching out! I am sorry to hear about your experience with this vendor.

As a client of this vendor, you are strongly urged to write a review of your experience. There are many reviews already posted - this is why we keep vendors on our site and tell couples to always read reviews before booking. I apologize again for the inconvenience.

Please let me know if you have any other questions.

Warmest Regards,
Michelle
WeddingWire Support

They are more focused on receiving money rather than protecting brides, and making brides dream wedding planning easy. I DO NOT RECOMMEND WeddingWire, because you can't trust their vendors to be legitimate businesses. This not only affects brides, but can also lower the reputation of other businesses that subscribe to the site.