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They bought my mortgage from another company and it's been nothing but issues since. I tried to set up their bi-weekly program for months and they could not get it sorted. I finally found the executives emails and contacted them directly and that was the only way I had resolution. The "customer care" woman told me to not contact the executives again. Totally disorganized and really shady at times.
Tip for consumers:
Avoid at all costs
Products used:
Mortgage service
Jessica P.'s review of Mr. Cooper earned 32 Very Helpful votes
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If I could give it zero stars, I would. I only have one reason for the poor review: they have...
Well Mr Cooper handles insurance claims pay outs terribly. I would of never had my house done if...
