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Jessica P.

Contributor Level

Total Points
80

1 Review by Jessica

  • ZAFUL

3/26/17

I ordered two bikinis on March 12th and paid extra money to have them get here quickly. Almost two weeks later the order still is in processing? When contacted the company representative said that, conveniently, both items were on backorder. Really? Why wasn't that posted when I placed the order? I never post reviews about companies so the fact that I took the time to do this should say something. Please do not buy from this company.

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Charlie F. – ZAFUL Rep

Dear Jessica,
We are sorry to hear you are having issues.

All of our items have a processing time that is shown clearly on the product page.

Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.

We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.

Best Regards
Zaful Customer Service

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