Jessica N.

Had a truly horrible experience with the UK customer service - they were condescending and rude. Really made me feel anxious and like my complaint wasn't valid. Every email I received back from them it was clear that they were all sat around together laughing at my complaint as there were around 4 different people I had to communicate with. I would really advise nobody to buy from here - go on ASOS they're so friendly and nice whenever you have anything wrong with an order. ASOS is friendly towards all customers - not just the celebs you see on instagram flogging their material which they got for free (this is what PLT does). Instagram shows not a true side to this company so please don't believe it girls!