Same issues with this company, someone signed and didn't read the contract. Really $300 monthly for rugs... Manager I've been dealing with could care less. I've tried to revise it so we don't pay a 15k penalty to get out of the contract. Wow, what poor service. Your customers should always be #1 as they pay your income! Will not advise to sign anything with them unless you read the fine print. Cannot trust these sales people...