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Jessica L.

1
Level 1 Contributor

Contributor Level

Total Points
253

3 Reviews by Jessica

  • SHEIN

8/8/13

I was drawn in by the beautiful, cheap, and extensive collection. It helped that they also had free shipping. However, it took almost a full month for my order to come in, and when I opened the package it was cheap material to the point where I would never wear it. I know that you pay for what you get, but I've paid less for better quality.
I looked up their return policy. However, it was so confusing that I gave up and said goodbye to my money.

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molly m. – SHEIN Rep

Sorry for the late response, hope your problem was solved already. For further issues, you may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!

  • Fabric.com

8/8/13

I'm shocked by all the bad reviews. I looked them up to give them a good review, but now I think I was very lucky. I ordered 5 types of fabric, and received all but one of them promptly with confirmation emails and shipping notifications.
And while one of the fabrics was different than what I ordered, I was pleased that they responded so quickly to my email. I got a new beautiful fabric as well as the one they mistakenly sent. The thing that I liked most was there customer service. The email was courteous, and they were very quick to remedy my problem.

  • Tobi

4/19/13

I also wanted to review this site because of all the negative reviews. I bought 4 things from here because the 50% off for first time purchases was just too tempting. I then checked the reviews and got nervous, however, my order was processed within a day and I received everything within a week. All my sizes were correct, and the clothes were all adorable. I'm really happy with my purchase! I don't doubt that many people have had issues with ordering from this site, however, I feel like they are aware of the issue and are working hard to improve their process overall. I am super satisfied with all my clothes and would definitely purchase more!

Jessica Has Earned 13 Votes

Jessica L.'s review of SHEIN earned a Well Said vote

Jessica L.'s review of Tobi earned a Very Helpful vote

Jessica L.'s review of Fabric.com earned a Very Helpful vote

Jessica L.'s review of SHEIN earned 2 Fraud Buster votes

Jessica L.'s review of SHEIN earned 8 Very Helpful votes

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Linda B. reviewed SHEIN
4/21/24

I ordered pants that are not true to size...the quality and material is very very cheap...none of...

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4/20/24

This company is all around horrible. There is no customer service to speak to or chat with. You...