Jessica K.

I needed a printer cartridge and a couple of other stuff. I was able to order and get it delivered the same day -- without a HUGE surcharge for the convenience. Great!

My husband and I attended the free class at my son's high school. Like another reviewer, I have to agree -- there was some "scary" information in the presentation. But I found it to be true information and the part that a lot of the schools were leaving out.

We did decide to obtain services. In the level of services we chose, our son got help with creating his applications. He is not a natural writer, but at the end of several rewrites, thanks to the feedback he received, the essay was ten times better and it was HIS writing and HIS voice which was so important.

When we signed up for services, everything was clearly spelled out in terms of how to schedule sessions with Jean, what was included and not included in the level of services we had chosen. In fact we deliberately chose a "higher" level of service to ensure we got the answers when we needed them. The only time we experienced a delay in getting a session was when we tried to schedule a session at the last minute because we forgot. While we couldn't get a 45 minute session, we were able to get a 15 minute session fairly quickly -- like within 3 days of the request.

We did receive way too much marketing email in the beginning but when we contacted the Client Care team about it, they took care of it.

Overall, the advice we received about the colleges, how to boost our son's profile, and assistance with the financial aid forms was sound. We did experience some minor customer service issues with the support staff, but once we brought them to Jean's attention, they were corrected.

When it came time to file for financial aid, this was where the services were so helpful. We filed our paperwork in January using our previous year's tax return, and then updated with our actual information when we completed our taxes later in March. Which is totally allowed and made sense. I would've never done that on my own and would have likely missed the financial aid deadlines otherwise.

Our son was accepted to his top choice college and received a healthy scholarship that is making the cost of his private college close to what the public university would charge us. We felt that was a great deal.

My cousin asked why we just didn't figure it out for ourselves. And honestly, sure, I could have. But quite frankly I didn't have the time to read countless books, research stuff etc.

Yes, I stink at shopping. I admit it. My sister can dig thru racks and put together outfits. Me, if it's not on a manequin forget it.

I enjoyed Stitch Fix because they put together outfits. What made me stop was not enough selection for Petites. In fact when I first started it was a problem particularly for pants they would send as the fit would be off. Yes, it's a bit pricey but to get an outfit sent to you that you wouldn't think to buy but actually looks good, it's a nice treat.