Jessica k.

I booked a flight for my family and I to go to London. We have flown with Delta through Hotwire before and appreciated how cheap the tickets were. Although this time we had an absolute horrible experience. First, they changed our flights many times. Then, our second flight was delayed 5 hours due to something wrong with the plane. This took about half of the time we were supposed to spend that day in London, leading to us wasting a full day. They then changed our flights on the way BACK. And without notification. So we got to the wrong terminal (the one that we were originally supposed to fly from and go to Paris) to be told that our flight was changed and we had to take a train to another terminal. The time and location was changed, therefore also disturbing our plans for our returning day. This website gave us very much stress and problems and I would not recommend it.