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Jessica H.

Contributor Level

Total Points
95

1 Review by Jessica

  • Jeulia

5/16/20

They have not personally responded to me i placed my order on may 6th paid for 3 day shipping and they just send me an automated email after i sent them several and said its being sent however when i click on tracking info it says no tag has been made yet! So disappointed and unsatisfied! I am hoping to get the refund for the express shipping and praying my ring is what i expect!

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Jeulia J. – Jeulia Rep

Hi Jessica, thanks for your review. Could you please let us know your order No., so we could help you better? We have not found any order with 3 Day Shipping on May 6th under Jessica H. Please kindly note that 3 Day Shipping is just the shipment time on the way after the order is shipped out. Delivery time= Processing time + Shipping time. The processing time is usually 7-9 business days and it is also shown on our website under the ring size box after you choose the ring size before you place the order, and also in the Order Confirmation Email that we sent to you. Please contact our customer service at service@jeulia.com to check the order status. Thanks in advance.

Jessica Has Earned 15 Votes

Jessica H.'s review of Jeulia earned 15 Very Helpful votes

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