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Jessica H.

Contributor Level

Total Points
92

1 Review by Jessica

  • Dr. Leonard's

10/8/18

I ordered several items from my Dr. Leonard's catalog. One item was wrong. I had ordered a recliner cover, they sent a chair cover. When I called they told me It was my mistake, that I had ordered the wrong item. I tried to explain that I had ordered the recliner cover, but they were Very rude and disrespectful and argued over and over that it was my mistake. When I asked to speak to a supervisor, he to said it was my mistake, my fault. They even said there was maybe miscommunication because of language differences. I told them I will be sending everything back. I don't want to have anything to do with a company that is rude and disrespectful to their customers. If it were possible, they would not get any stars.

Jessica Has Earned 12 Votes

Jessica H.'s review of Dr. Leonard's earned 12 Very Helpful votes

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