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Sometimes my orders come really fast, sometimes my order gets shipped from Pennsylvania to California BACK to NORTH CAROLINA and then back to California... I realize that might be a ups problem but when I order a dress for a wedding two weeks ahead of time and it says it will be here in four days and it ends up takes a four WEEKS... it's kind of a bad reflection on Lulus
Jessica G.'s review of Lulus earned 5 Very Helpful votes
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Save your money and a headache, this store is a scam. I order a purple, xs size dress and I paid...
Hi Jessica,
Thank you for taking the time to leave your review. We're sorry for any disappointment regarding the delivery times for free ground shipping. We never want a customer to be dissatisfied with their experience, so a member of our team has reached out in hopes of providing assistance.
You're correct that the shipping carriers ultimately determine when the package will arrive based on their volume, the route the package takes, and other factors. With that said, we do strive to have packages delivered as close to their estimated arrival date as possible!
Since orders placed with ground shipping do take an estimated 4-10 business days to deliver once in transit, we offer several expedited shipping methods. We've sent you some store credit to help cover the cost of 3 business day shipping on your next order! We hope we've been able to help provide some more insight. If you have any further questions or concerns, please don't hesitate to contact us!
Have a lovely day! XOXO