Jessica G.

Buyer BEWARE! Do not order from these people. They have the worst customer service ever! They are very rude and they make it impossible to speak
To a manager. I ordered a part from them which was supposed to arrive within 2 Weeks and 3 weeks later I was told my part was on back order and it would not arrive for another 3 weeks! They offered no proper resolution for their lack of communication and my wasted time! They didn't even apologize about this. Don't Buy From Them!

I ordered 4 tires from them because they had a "Labor Day promotion" and because it seemed like it would be hassle free, well I was wrong. They're shipping timeframe was between 2-4 business day and I only got 2 of my tires during this timeframe and the other 2 were damaged in transit. They however did not notify me of this, I noticed it on the FedEx tracking website. When I chatted with a rep he told me this was not the case and it just meant they were separated during delivery. The next day I checked FedEx again and my other 2 tires were on their way back to simpletires. When I called the rep told me it was just a delay and after insisting that FedEx said otherwise he looked into it and noticed that my tires were indeed damaged and I wouldn't be getting them for another week! I also mentioned that their website said if their price lowers within 30 days they would refund the difference but he said that it was within 24 hours, once again misleading! Well he told me that just one time they would overnight my tires but they usually wouldn't, as if its an error I made! Save yourself a headache and shop elsewhere that is honest and reliable. Won't shop here again.