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My son received a gift that did not fit. You cannot exchange with this company. Called customer service to find out how to receive a credit so that he could use it to buy the right size. Did everything the company asked. Called two weeks later - they had refunded the money to the original purchaser. So now my son is out a gift. Did everything they asked and they can't get it right. Will never use again.
Jessica D.'s review of Fanatics earned 5 Very Helpful votes
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Hello Jessica, thank you for your feedback! I am very sorry that the return was refunded back to the purchaser. Our number one concern is customer satisfaction. Due to a system error in our warehouse, the return was processed as a refund back to the purchaser. I have emailed you a code to use towards any future purchase on our site. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian