I made the mistake of ordering flowers for Mother's Day from this disreputable company.
I ordered them (at an outrageous price for the record) to be delivered on the Thursday before mother's day to my mom's work.
They did not arrive on Thursday. Thursday evening I called and they apologized and agreed to have them delivered to her home on Friday since she was not working on that day. It should come as no surprise that they are not being delivered Friday either. After 7 phone calls. Yes 7. The florist at first claimed that they had to delay the order to Sat because the address changed. (Because THEY DID NOT DELIVER WHEN THEY PROMISED THEY WOULD). Then a manager called them and come to find out they didn't have the flowers needed for the arrangement. And I could chose a new bouquet, but no way to happen before Sat.
I now have no flowers, and I have to wait 3-7 days for my money to come back to me. That was all the money I budgeted for Mother's Day. Now I have no money to get her a gift at all.
I will never buy flowers from this company again. They do not communicate with the florists, they do not verify and they certainly do NOT keep their word.