jessica b.

I paid $95 to have this rush ordered on 9/18, you know because their website specifically states, "On Time Delivery", welp on 9/18 this shipment was still in production, when I brought it to their attention on the website chat I was told please wait 24-48 hours to call about the status but that they were looking into it as I was adamant that I needed this by Friday 9/21. Well on 9/19 I get an email that the shipment is being shipped and is expected on 9/25 - the earliest would be 9/24- too bad I said I needed it know later than 9/21. So when I said I wanted a refund they originally weren't even going to give me the full amount, not until I got irate with them did thy offer to refund the money - mind you the amount does not include the $95. They need to take "On Time Delivery" OFF their website - asap.