The quality is AWFUL and their customer service is even WORSE. I called about a package that I never received and the woman I talked to had the audacity to get snarky and sarcastic with me! I was perfectly polite and explained the situation and to be honest I wasn't even upset at that point. Then to add insult to injury, I asked if instead of them trying to resend the package if they could just refund my money to which she replied that they would charge me 20% of the price of the shirt because it's technically returned merchandise! This company is a total scam with nasty, disgruntled employees... do not order from them!