Delivered resumes and applications to my email inbox.
Most applicants were from out of town and country (mostly from the middle East) even after settings requirements they be within driving distance to the job and not accepting applications from outside 100km. Spoke to them about fixing this numerous times with no change.
Closed both job postings, but were continued to get billed until we contacted them to cancel all of our services, with no indication to this.
Tldr: little applications, mostly not from North America, overpriced and were still charged after we closed our job postings.
Hi, Jessica.
Thank you for taking the time to review ZipRecruiter. We're very sorry to hear of any less than exceptional experience while using our service to post jobs. We can always assist with candidate filtering. It also sounds like you were utilizing our subscription model, which means that closing your jobs does not cancel your account - instead, it frees up your job slots so you may post other jobs. All of these terms are provided upfront and also must be agreed to by our users before starting services with us.
If we can help in any way in the future, please don't hesitate to reach out to us directly. Our dedicated customer care team is available 24/7 for your convenience and ease.
Best! -TC
Customer Experience
ZipRecruiter