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Jess H.

Contributor Level

Total Points
81

1 Review by Jess

  • EbonyOnline

3/18/19

I wish there was a zero button. A week ago I placed an order human hair lace front wig on top of 2 day air. It almost cost 100 overall. The next morning I received a email from them saying the color I chose were out of stock it'll be delayed 2-4 days I'll receive a follow up email when my product have shipped. This was A WEEK ago! I've been calling the customer service line no one's picking up, I keep checking my emails there's no update. What was the point of choosing the 2nd hair color if you guys were out of stock already? Let your customers know if something is out stock BEFORE buying the product. Eboyline is a scam and I'll NEVER go to this website again. I'll make sure my friends and family are aware of this. This is unacceptable! Give me my money back or give me my second hair color option!

Tip for consumers:
DONT BUY ANYTHING ON THIS WEBSITE!!!!!!!!

Service
Value
Shipping
Returns
Quality
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Ebony l. – EbonyOnline Rep

Hello,

We apologize for the delay, on our website we do inform processing can take 5-7 business days, you were notified as soon as it was processed since you did have an expedited shipment, to better assist you with your order please reach out to us directly to assist you with a resolution.

Thank You
Customer Support Team

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