Jess G.

They said the internet would be faster than att well its not. The mobiles could not get activated they had to send me two new sims cards they still had a hard time activating. They said the 1 gig would be the best choice because there are hotspots all over town well for some reason it changes to use Spectrum data instead of wifi. I keep changing to wifi it keeps changing back now i have to pay 90 dollars for both when they said it would be 14 dollars each, we were without cell phones for 4 days. The spectrum Tv comes with apple tv and remote. It only has 5 buttons it hard to navigate and Suri sure don't cooperate. It keeps taking us to apple tv instead of spectrum tv the hole thing is terrible. I wish I would have stayed with ATT Direct Tv. They said my total would be 166.00 i got a bill just a week later for 200. Now im hearing after the 2 yrs it will go up by 50 dollars. Once you open the apple tv boxes u owe 79.99 for each total of 320.00. Then i bought the phones up front so going back to my carrier will set me back 600.00. I am so mad at myself that i fell for the sales pitch. I had been with Att Direct tv for 20yrs. Oh and to find out the sales person doesn't even have Spectrum!