I have shopped on Etsy for years! Spent thousands of dollars on that site! I guess the policies have changed. Or the shops dont care. Second time never receiving my package. Sellers are small shops arent held responsible to make customers happy. Etsy doesnt do anything either. Im done. I wont shop on Etsy ever again. Sucks to waste hard earned money online and have no guarantee of ever receiving your package. Shop local or direct!