Jesse M.

I listed two Game 5 Warriors vs. Cavs tickets when I was forced to go out of town on business. I had previously sold tickets on site without issue. This time, I attempted to list tickets for market value, approximately $1,250, and was rejected. The site stated to put in a price under or equal to $1,000.00.

I contacted customer service and only got a response on my third attempt, by which time I had lost a full sale date. I was contacted by customer service with some excuse about how "new" the resale marketplace was and that they could not support sale prices of over $1,000.00. I promptly checked other prices and found OVER 50 SEATGEEK EXCLUSIVE LISTINGS for over $1,000.00 to the same game!

I contacted customer service via email to ask about this inconsistency and, about a week later, have yet to receive a response.

Long story short, I lost out on prime ticket sale time, got an unsatisfactory response and ended up eating $250 per ticket because they did not sell until hours before the event. Had I simply used one of their competitors, which I will now do, I have little doubt that the tickets would have timely sold.

Terrible experience and feel avoided/lied to.