I've had problems with withdrawing my earned funds as a freelancer but one of their chat support helped me. Of all the other chat supports that I talked to, this one was the best. She helped me process my withdrawal step by step which really cleared some confusion, not unlike other chat supports that would tell me the same thing over and over again saying, "Check your details" without specifying which one was I supposed to correct. This one chat support really cared for their freelancers. She deserves an award!