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Was approved and first payment was taken.
Then they informed me my proof of address ( a Detailed TFSA breakdown from my financial advisor) was not a valid form of address and need to provide a utlities bill or phone bill. Its 2019 and I rent, I get maybe 4 pieces of mail a year because everything is digital.
Customer Service Tried to convience me to keep my account open for 2 months until I "got mail" but why would I wait when other companies will take my documents no problem?
Jesse M.'s review of MDG earned 6 Very Helpful votes
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Hey Jesse,
Generally for a proof of address we require specific documents for security purposes, seeing that we are a online only company we must take certain precautions when lending to prospective customers. We're sorry to hear that this did not work out!