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Beware, all dresses come from China. Not the NewYork address they offer on their website. Ordered a dress. I gave my sizes and it came in many inches to big and it drags on the ground. They insisted on taking my measurements again and having me return the dress for alterations. Time is short and we could not afford to send it back for altering. I explained this and asked for return to sender and a refund. They stopped responding. After posting my review, they responded promptly first offering a partial refund and I pay shipping to China. I asked for the address and written proof of refund or an invoice. They responded offering to send me my full refund and to keep the dress. Once I recieve a refund I will be adjusting my review again. I have definitely learned to be very careful when ordering online.
Tip for consumers:
Be cautious using this sight and read all information carefully, twice. Weak quality for the price. I was eventually offered a full refund without return. I am very grateful for this since time is short and finances tight. When I recieve my refund I will alter this review.
Products used:
Bridesmades dress
Jessa M.'s review of ColorsBridesmaid.com earned 2 Very Helpful votes
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Dear Jessa,
I am sorry to hear that you are not satisfied with the dress. Anytime, customers' satisfaction is our final goal. I have informed our customer service manager and she will contact you to solve the issue.
As to our company, we would like to give you an explanation. We are a dress group supporting the global market. We have an office in charge of marketing and design in the USA as well as Canada. Like most suppliers in this industry, we produce most items in China and ship them out to the whole world, which is very common even in some big brands in the USA.
I feel regret for any inconvenience it may bring to you.