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Jesika F.

Contributor Level

Total Points
80

1 Review by Jesika

  • CanvasDiscount

10/9/17

I accidentally sent them a poor quality wedding photo instead of the downloaded one so i was afraid the quality was going to be poor. I emailed them less than 12 hours after ordering it and asked them if they could please look at it first. No response. A few hours later i sent them the same photo but the downloaded version and asked them to please use that one instead to the same specs as the one I ordered. No response. I tried calling twice. No response. After more than 24 hours of me emailing them and calling them i get an email saying my canvas has shipped. So i emailed them asking for a refund... STILL no response.

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Canvas D. – CanvasDiscount Rep

Dear Jesika,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team

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