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This is my 1st and last time buying a wig from this Wig sis. I received my wig and it looks nothing like the picture. The roots are not dark, the hair is not human hair, it's not 18 inches and there are no layers in it or highlights. When I contacted Customer service regarding a refund and return address they asked for pictures which I sent. Then they had the nerve to tell me that they don't see a problem with the wig and will not allow me to return it. Then CR wanted to offer me a 10% discount off a future wig. Their website & return policy is nothing but a lie. I'll be posting pictures of this ugly wig on YouTube for everyone to see it.
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I'm very disappointed, therefore want to cancel! Will immediately call toll free number listed...
Hello Jerusha,
We’re glad to hear that you found the service fast and easy to use. It shows that you canceled the subscription but still have up to the 1st of July to run your searches, and you will no longer see any future billing from us.
If you have any comments, clarifications, or suggestions, please free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com