Poorly run online marketplace with arbitrary rules enforecement. No response is standard operating procedure from the Etsy support staff. They seem to have no business or marketing acumen whatsoever. Appears entirely staffed with wannabe hipsters and stoners. They can shut down a seller's store without warning or viable reason. No appeal process or inquiry. Thus, they can and do confiscate all the sellers product images and descriptions, costing the seller thousands of hours of labor and money. Don't forget that the seller has already paid for a contracted listing of a specified duration. Etsy allows unstable buyers to run amok who make multiple purchases with no intention of paying. Seller concerns are routinely ignored. Do yourself a favor and use Bonanzle or other online marketplaces instead.