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jerry t.

Contributor Level

Total Points
111

1 Review by jerry

  • Banggood

8/19/16

This site is pathetic. The customer service is rotten. I would recommend saving your money. I ordered ONE item. They then charged me twice. When I contacted Customer Service they continued to respond with jibberish. Then I received TWO of the same order and no way to return and no option for getting a refund. I would sue but don't want to deal with such idiots. I've learned my lesson!

Tip for consumers:
forget this site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear jerry t,

Sincerely sorry for bringing you an unhappy shopping experience. There might be some misunderstanding.We will never charge twice for one order, maybe you placed order twice time and paid both. Could you please tell us your order number, we will check it for you as soon as possible.If the truth is we didn't solve your problem in time and then caused the problem.We will make a compensation for you when we checked it.

Thanks for your kindly suggestion and criticism, we will try our best to improve our service.

Best regards,
Banggood Team

jerry Has Earned 11 Votes

Jerry T.'s review of Banggood earned a Fraud Buster vote

Jerry T.'s review of Banggood earned 10 Very Helpful votes

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