Jerry S.

I did not have the problems that most posted above had. I ordered a Camera on Nov 20. My initial contact was Bruce. He told me up front that the camera, body only, I wanted was a gray market camera and that it didn't have a battery, strap, and cables. He said I would better off buying the USA version which included everything. And was $599. I purchased it and it was shipped ground 7-10 days. I did not receive conformation nor a tracking no. From them until I asked. I had to call twice for that. Each time the language was civil with them and finally they sent it. After 18 days of waiting I finally received my order. It was a USA camera and had everything Bruce said it would have. My only complaint with this company is the long shipping wait and the poor quality customer care they have. They don't seem to care. But I did finally receive what I ordered after the long wait and it was fine.