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First time and last time shopper of this site. Take your magnifying glass and read where it says "some exclusions apply" the letters are so small you about can't see it. Bought $140.00 worth of merchandise, what a waste of money. Bought an NCState shirt and the 2nd time wearing it, the letters are already cracked. Bought another NCState white T-Shirt, washed it and dried and it went from a XXL to a Large. Horrible quality of clothing. The promotion said my order shipped in 3 days and by Friday or it was free. This was a Monday. A week and a half later my order arrived. After reading a form in my box that stated 100% customer satisfaction I called. The lady told me some of the things I ordered didn't qualify and that I should have read the exclusions rules that I never seen until she pointed the small fine print out on the phone. To resolve the issue she said that she would send a 10% off coupon in an email... to this day a week later have not seen it. Completely horrible experience and do not recommend anyone waste their money on this site.
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Hi Jerry, we are terribly sorry to hear about your less than satisfactory experience with Fanatics. Upon review of you order, we do see that the agent sent out the email on 07/14/2017. We ask that you please check your email including your spam and junk folder to make sure the email was received. If you do not find the email please send us a private message, we will be happy to make this right. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Ceterija