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I have received my bill from flight booking, and it is much more expensive than I thought. And I found that it is because of the non-sense fullflex refund, which I DID NOT TICK it. I am waitng for a response before I complain this to everyone else
BookingID *******563
Jerry H.'s review of Bravofly earned a Very Helpful vote
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This is the worst place to buy anything from. I paid $375 to get a credit of $934 and never got...
Hi Jerry,
Thank you for your valuable review here. I'm sorry to hear that you have had a cause to complain about our services.
FullFlex is an optional service on our website and it is offered to our customers twice during the booking process.
According to the booking footprint of your reservation, you refused to buy it on the first occasion but then agreed to purchase it on the second occasion, shortly before the payment.
FullFlex can be withdrawn within 14 days from the date of purchase by writing to BravoNext SA, Vicolo de’ Calvi 2 – CH-6830 Chiasso, Switzerland, or to withdrawal@en.customer-travel-care.com, just like it is mentioned in FullFlex Terms & Conditions, so please let us know if you'd like to cancel it and the dedicated team will follow up your request.
Kind regards,
Bravofly