I ordered 3 shirts on May 23,2016 and I have not received anything. The tracking number worked for a couple of days, then nothing. The only thing that showed me ordering anything was that they received payment for the shirts that I have not received. After placing my order I saw reviews stating they were slow, but come on, this is ridiculous. They were not slow on getting their money.
I posted the above on June 23,2016 they were quick to respond assuring me that I would receive my order shortly. They would be sending it by another carrier. It is now August 7,2016 and I have not received my order. I will be very vocal to many people who have considered your site. I work hard for my money and I think it is a shame that sites like this take the money and could care less about customer service.
Dear Jerry F,
We apologize for the inconvenience that has caused.
We have reshipped to you on date 2016-06-24 by another shipping company.
It has been delivered sucessfully on date 2016-07-07.
Could you please track it on http://www.myib.com/tracking/?
We have offered solution for you via ticket. We are now waitting for your reply.
Could you please check it?
If any question, please email to support@rosewholesale.com.
Yours sincerely,
Rosewholesale.com Customer Service