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Jerri V.

  • 1 Review
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Experience: Clothing & Fashion

Member since November 2019

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1 Review by Jerri

I would love to give a big shout out to CUSTOMIZED GIRL!!!! I designed and ordered a shirt, like I've done before, but didn't realize how long it had been since I had ordered. I moved since my last order and when I selected "confirm" that was when I noticed that my mothers address was on file. She recently died so it was emotional even to see that address show up in my face. I immediately tried to email to correct the issue but I failed at that also. I received a confirmation as to the delivery of the item I ordered and was emotionally effected again because of my deceased mothers address gleaming with a confirmation of delivery. I wish I could've picked it up from there, I wish I still lived there, I wish she was still there but that is not the situation. I was actually contacted by one of your people, Bernie, Design Guide, and was made right. He reapplied my order and my shirt came to my house. I want nothing more than to express my appreciation, not so much for the shirt but for the service I was provided during an emotional time. Thank you is not enough. I am so grateful and I needed "that", not the shirt. THANK YOU!
Jerri Marie Vice

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