Was told when I placed order on nov 24 that three items were on backorder, but would ship in 7-10 business days. Heard nothing about a delay, finally wrote on dec 12 to check status and they casually responded that still on backorder and would be possibly be shipped dec 22. Treated me like I was stupid and couldnt do the math that it was more than 7-10 business days. They didnt even bother to say sorry, but guess its because they dont care. Very, very, very poor customer service. Will never order from them again.