margaret m.

I called iStock customer service several times to ensure that I wouldn't miss the deadline for my month's free trial subscription. The last staff member I spoke with gave me dates that extended into 2024. I thought that was wonderful until the day after the month deadline was up when I called to confirm that and was informed the info I was given was incorrect.

They would indeed charge me ($70!) for the next month although I was 1 day over the monthly deadline and was told earlier that it had been extended. Which staff person was I to rely on? I went with the most recent and got dinged for $70 for the entire month. IStock falsely promised a year by phone so that intentionally supersede the monthly deadline...and then charged SEVENTY DOLLARS for the next month! Additionally, I'd only downloaded 2 photos that month (neither of which I used) for a local kids non-profit,

IStock Photo is dishonest and greedy and engage with them at your own peril.