Jerri M.

Phone would not work put in for a ticket. Requested a call did not receive it. I try requested to return phone, and followed instructions to factory reset phone. I double checked that personal data off phone, and turned it off and mailed the phone. They claim the phone was locked... You cannot Reset phone with personal lock... must be swipe only as per instructions I followed. I never took off the plastic on the phone... I couldn't use the phone it kept giving me "Sim invalid" notice. They charged me 400.00+ for damages... I could not use the phone it would only pickup WiFi. Was nothing but a paperweight I couldn't use. I DID NOT Damage the phone... I

DO NOT USE THIS SERVICE UNLESS YOU HAVE MONEY TO THROW AWAY. THE PHONE WAS EXPENSIVE AND DID NOT PERFORM AS A PHONE...
NO HUMAN TO TALK TO, AND SHOULD YOU HAVE AN ISSUE SUCH AS SIM INVALID.
THEY DON'T KEEP THEIR WORD... I FOLLOWED THEIR DIRECTIONS, AND KEPT MY WORD AND THEY LIED AND STOLE MONEY.