I've ordered numerous plants from Top Tropicals and every single one has arrived in great shape, well packaged, and delivered quickly. Not only are their plants top quality their customer service is amazing. They willingly and freely offer advice to make you a better gardener before the sale AND long after the sale. They have even given me advice about plants that I did not buy from them. Often, their advice includes old school remedies that cost nothing. For example, I had a trumpet plant that was not doing well (purchased elsewhere) and I asked for their advice and they responded quickly asking for a photo of the plant. Shortly after emailing the plant photo I received an email from Top Tropicals explaining the problem and the chemicals that would typically resolve the problem but also stating that obtaining those chemicals would be difficult because of their negative effect on our environment but they also suggested an old Florida remedy using plain granulated sugar and tap water. My trumpet plant has responded well to this "old school" remedy. I cannot overstate how pleased and thankful I am to Top Tropicals!