On jan 2 I ordered an item for $34 dollars and in 10 minutes received email that my item for $95 dollars would be shipped. I sent an email saying their order was wrong and to just cancel the order. Their next email stated order had been canceled and refunded. I waited 2 weeks and I sent email asking about refund. No response. I waited 3 weeks asking about refund. No response. I waited 4 weeks and asked about refund and no response. It has now been 35 days and no response. I sent email asking if I had failed to do something and I would do it in 12 hours. No response. Dont think SUE is a real person and maybe a dead box. Have decided to contact BBB and my bank fraud divison. Learned to read reviews before doing business with on line seller. Buyer Beware