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I did not read the fine print that once I booked I would not be able to cancel or change anything. So once we arrived in Albuquerque we went to the Hertz desk to pick up our car was when we found out we couldn't change the car size or the driver. Hertz said because I booked with carrental.com that they could do not changes, so then we had to pay $14 a day for an extra driver (I only wanted to change from myself to my husband). Be the time they added tax and other fees it came to $225.20! What a rip off!
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Thank you for offering products that I would not otherwise be able to purchase. This is for...
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com