Jeremy W.

I called Friday 11th of Nov. About where my tickets were for the next day concert. And "Lisa the manager" told me that they over sold the tickets that I paid for and that they did not have any more available for general admission. So she offered me section 203 seat e & g witch were up top by the roof. I said no I don't want them seats. She asks if I just want a refund and tells me my last 4#s of my card and says it will be 3-5 business days for it to show up and hangs up quick on me. So I emailed them Monday about my refund she told me she was going to do. I get a call Wed the 16th from "Lisa the manager" and she tells me that she never told me that she was going to refund me my money for the tickets for $205.45 she just lied to me to cover her butt and won't let me talk to another manager about it. I felt very used and taken advantage of because I had to call 3 times that Friday the 11th before I got an answer about my tickets. I would not use this stealing of money company and then they lie to you about it once they have there money.