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jeremyh467

Jeremy H.

Colorado

Contributor Level

Total Points
80

1 Review by Jeremy

4.4K Views
9/14/21

Service is just TERRIBLE! If you have any issue with your order, know that there is no way to reach any representative via phone at Rock Auto. They don't do phones. And if you need to return a part, you are paying for the shipping. What really ticked me off is my order is being returned because they sent the wrong part. They sent two left brake calipers and no right brake caliper. They keep trying to tell me it's my fault and they sent the right parts... well, then why don't they come try and install a left caliper on the right with the bleeder screw and brake hose on the bottom outer side of the car.

Tip for consumers:
If your order is messed up in any way, even if it's their fault, they are going to blame you and charge you.

Service
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