I filed a claim for my phone, which was on their website. No one has reached out to me, I have sent an email to their support team as well. They stole my phone. They won't even reply back to me on any email or social media. They are a load of crap
Hi Jeremy, sorry to hear of your frustrations. Please understand that our staff is not on site nor do we ever physically handle items or have a say in their status. Also customers are not able to see any of our partners found item inventory. Unfortunately we feel your review may have been meant for someone else as we have not received any social media contact or support emails from someone identifying as Jeremy F. Our support line email is support@chargerback.com. If you do have a Chargerback Lost Report ID number, we encourage you to reach out to our support team and provide them with your Item ID and your requested resolution and they will be sure to respond and attempt to help you.
Hi Jeremy, sorry to hear of your frustrations. Please understand that our staff is not on site nor do we ever physically handle items or have a say in their status. Also customers are not able to see any of our partners found item inventory. Unfortunately we feel your review may have been meant for someone else as we have not received any social media contact or support emails from someone identifying as Jeremy F. Our support line email is support@chargerback.com. If you do have a Chargerback Lost Report ID number, we encourage you to reach out to our support team and provide them with your Item ID and your requested resolution and they will be sure to respond and attempt to help you.